Within the BOS Academy solution, we build and implement a full certification and accreditation process for your company. This ensures you, but more importantly your end-customer that you have the right expertise and secure the best quality of service.
Certification is an excellent way to secure quality on a personal level. Sales teams and other employees with customer contact, are being specifically trained and certified additionally. The certification within the BOS corporate academies are repeated annually in order to keep service quality at a high level.
If all relevant employees have been trained and certified, the organization as a whole can apply for accreditation. This can only be done in combination with streamlining all business processes that are determining the customer experience. In this way, BOS contributes to an integral optimization process.
Would you like to know more about the added value of certification and accreditation? Please do not hesitate to contact us a for a free and non-committal introduction meeting.